Terms of Service

Last updated: November 2024

Agreement to Terms

By accessing or using Nevva, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

Nevva is a digital recovery companion that provides tools, resources, and support for individuals seeking to overcome addiction and build healthy habits. Our service includes gamification, AI coaching, progress tracking, and community features.

Medical Disclaimer

Important: Nevva is a supportive tool and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. In case of emergency, call your local emergency services immediately.

User Accounts

To use certain features of Nevva, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Harass, abuse, or harm other users
  • Impersonate others or provide false information
  • Attempt to access unauthorized areas of the platform
  • Interfere with the proper functioning of the service

Premium Subscription

Premium features are available for a monthly subscription fee. Subscriptions automatically renew unless canceled before the renewal date. We offer a 7-day free trial for new Premium subscribers. You may cancel at any time through your account settings or app store subscription management.

Refunds

Refunds are handled according to the policies of your app store (Apple App Store or Google Play Store). Please contact the respective store for refund requests.

Intellectual Property

All content, features, and functionality of Nevva are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our service.

Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service. You may also delete your account at any time through the app settings.

Limitation of Liability

Nevva is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Changes to Terms

We may modify these Terms of Service at any time. Continued use of Nevva after changes constitutes acceptance of the new terms.

Company Information

Nevva is a mobile application developed and operated by:

VF TECH CONSULTING LTDA

A legally registered company in Brazil

Contact Information

For questions about these Terms of Service, contact us at: legal@nevva.app