Privacy Policy
Last updated: November 2024
Your Privacy Matters
At Nevva, we understand that your recovery journey is deeply personal. We are committed to protecting your privacy and handling your data with the utmost care and respect.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (email, username)
- Progress data (check-ins, streaks, achievements)
- Optional health and mood tracking data
- Communication preferences
- User-generated content (motivation vault items, notes)
How We Use Your Information
We use your information to:
- Provide and improve our services
- Personalize your experience and AI coaching
- Send you important updates and notifications
- Analyze usage patterns to enhance features
- Ensure platform security and prevent abuse
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. Your recovery data is encrypted both in transit and at rest.
Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Export your data
- Opt-out of marketing communications
- Delete your account at any time
Third-Party Services
We use trusted third-party services for analytics, hosting, and payment processing. These partners are bound by strict confidentiality agreements and do not have access to your personal recovery data.
Children's Privacy
Nevva is not intended for users under 13 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or in-app notification.
Company Information
Nevva is a mobile application developed and operated by:
VF TECH CONSULTING LTDA
A legally registered company in Brazil
Contact Us
If you have questions about this privacy policy or your data, please contact us at: privacy@nevva.app